This rain has been non-stop this year. Being of an outdoor nature, roofing has been a nearly impossible task so far. There are a couple of things to keep in mind when looking to have your roofing projects completed. Firstly, the list of calls we receive is endless and a huge feat to tackle, without even considering rain delays. If you are looking to get a quote today and your roof done tomorrow, forget about it. You'll have to seek out a less than reputable company that no one is looking to book. Please make sure you leave your contact info, INCLUDING YOUR ADDRESS. All complete information is sent to the estimator, and the roofs get visited in as quickly a time as possible. If you did not leave your address, "phone tag" and further delays will continue and we may not get to you in as quick a time as you would like. Sometimes another company will be reached and the work will be complete and we will still be chasing you for your information. We do not want anyone to feel as though we did not care enough about your business to even try to contact you to try to help and resolve your issue.
HERE IS WHY APPOINTMENTS ARE NOT NECESSARY UNTIL THE INITIAL QUOTING. We understand you have questions, but please look at our price first to see if you'd like to proceed further with us and then we can arrange to answer all of your questions. We put out hundreds of quotes each week in the Durham area and establish communication to those who are seriously considering hiring us. As I've said, we want to get to everyone who calls us, but there are only so many workable hours in a day (so much less with all this rain!). We only cover, say, a region or 2 per day (Courtice and Bowmanville, for example on a Monday, Brooklin and Whitby on a Tuesday, Courtice and Oshawa on a Wednesday, etc...) We want to get everyone a quote but cannot do that if we are bouncing around from region to region for appointments. There is no way that we can even reach half of the quote requests, talking to each homeowner for 30 minutes to an hour per visit. Believe me, we would love nothing more than to spend time educating the homeowner and fielding questions to ensure they are getting the best company and product to suit their needs, but price is a huge deciding feature for most homeowners and thus, it is a good starting point to initiate conversation afterwards. WE THANK EVERY CALLER FOR THEIR INTEREST IN OUR COMPANY AND FOR THEIR PATIENCE. WITHOUT YOU, WE WOULD NOT EXIST!!
HERE IS WHY APPOINTMENTS ARE NOT NECESSARY UNTIL THE INITIAL QUOTING. We understand you have questions, but please look at our price first to see if you'd like to proceed further with us and then we can arrange to answer all of your questions. We put out hundreds of quotes each week in the Durham area and establish communication to those who are seriously considering hiring us. As I've said, we want to get to everyone who calls us, but there are only so many workable hours in a day (so much less with all this rain!). We only cover, say, a region or 2 per day (Courtice and Bowmanville, for example on a Monday, Brooklin and Whitby on a Tuesday, Courtice and Oshawa on a Wednesday, etc...) We want to get everyone a quote but cannot do that if we are bouncing around from region to region for appointments. There is no way that we can even reach half of the quote requests, talking to each homeowner for 30 minutes to an hour per visit. Believe me, we would love nothing more than to spend time educating the homeowner and fielding questions to ensure they are getting the best company and product to suit their needs, but price is a huge deciding feature for most homeowners and thus, it is a good starting point to initiate conversation afterwards. WE THANK EVERY CALLER FOR THEIR INTEREST IN OUR COMPANY AND FOR THEIR PATIENCE. WITHOUT YOU, WE WOULD NOT EXIST!!
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