So consumer protection is the theme here. Don't just go with the lowest price. Ask why the price is so different. Not trying to be judgy here but.. aren't you embarrassed with the crew you hired? CLEARLY not operating within Canadian labour laws. Here's the scoop, prepared by someone other than myself. I first heard this from a credible source within the Ministry of Labour. I'm sure my older blogs address this.
I've been running around for the last three weeks, busier than ever, because everyone and their neighbour is scrambling to get their roof done before the snow starts to fall. Understandable. I have seen a lot of one thing lately: homeowners want their roof done and there is nothing wrong with it. They see a leak coming in and they panic! Put a new one on, they tell me.
Take a deep breath and relax.
Sometimes all you need is a tune up. Just like maintenance on your car, your roof needs a tune up every once in a while. If your home still has the roof the builder put on, chances are the fine details were not covered. It was completely covered with shingles and all of the accessories, but they did not take the time to caulk all the exposed nails, check all the underdriven nails, caulk the seams at intersecting ridge caps, etc. With weathering and time, the nails rust, the "nail pops" burst through the overlapping shingle, and the gaps at the uncaulked seams give way to rain. The best and most cost effective solution is a roof tune up. It's worth saving thousands to extend the life of your roof. You wouldn't buy a new car when you need an oil change or new tires, right?
Even homes that are older can experience these problems. What's the warranty on caulking? NOT 25 years!! I've seen nails in vents standing right over their holes with caulking still on the nail heads. Water enters through the uncovered nail hole and... you know the rest. So if you feel that your roof is failing a bit too soon for its age, don't jump to conclusions
Ever wonder how some companies can charge hundreds of dollars less to do your roof? Two reasons: SLAVE LABOUR and COUNTERFEIT SHINGLES. A credible source today has confirmed for us that the Ministry of Health and Safety is blitzing roofing construction sites, looking for counterfeit shingles. There is, of course, the safety aspect, but one of their priorities is to bust contractors and suppliers importing counterfeit shingles from Eastern countries. These shingles have the same wrapping as the major North American brands (sort of the way you can buy a $50 Fendi or Coach purse), but they are not manufactured from those companies. They are sent over from Taiwan and do not meet the weight regulations of North American shingles. What does that mean? That means your roof, which cost a couple to a few thousand, will be replaced again shortly for some more thousands. And the immigrants up there, you ask? They are working for a lot less than minimum wage and sleeping in vans. It's no wonder our economy is going to hell. I was at the bank today and the teller told me that every cheque has to be certified from now on. This is new, I thought. The reason is that there is a marked increase in rubber cheques. No one has money. I suspect that if we keep buying foreign labour and material, that the economy is going to keep going downhill.
So we were roofing today (finally!! the rain has been keeping us indoors)... anyway.. we were on a roof when all of a sudden, I look over and see people on my level. The neighbor had called back his roofers to fix a leak. I could see that it was a new roof (the houses were really close). They had no idea where the leak was coming from. One of them explained to me, "It's like a leak coming from a nail or something". Really, clown!? How about the fact that you didn't check your step flashing around the chimney or even bother to put a starter underneath the first shingle over the back pan (starters are upside down shingles that make up for the keyhole of the properly oriented shingle)! This is all that was very obvious to me from a second's glance. I never got on the neighbour's roof, but I'm sure there was a handful of other problems. How do I know? Because when someone who is unqualified to even stand on a roof can't find any sort of solution, they tar the shit out of everything. Pardon my language but they really, really tarred the shit out of it. It was dripping with black all over the chimney flashing and all over that first shingle that was missing its starter. I've only seen something like it on a very old roof that needed to be replaced years before. Ya. I'm sure that homeowner got his money's worth.
Here is another issue: the buckling of the metal (left photo), especially if the seam of the valley is not a perfectly straight line. The closed valley is much more attractive. And the most important point...
Thank you for your nomination and votes! We have put up a link on our home page so that those who haven't seen it yet can have a look.
Due to unfortunate circumstances we are no longer able to accept personal cheques. We will, however, accept money orders, certified cheques, cash, interac, visa and mastercard.
Today my partner and I went for a drive in the town of Ajax and we are just disgusted in the litter we see everywhere. I'm not even talking about wrappers and bags and the normal litter that we try to combat everyday but intentional, deliberate litter for the sake of being seen. Plastic baggie signs littered by companies on every corner to promote business. It's a way of getting next to free advertising. It's a bylaw violation and a real embarrassment for the company that litters the signs all over town (or at least it should be). I mean we do have bench signs, bus stop ads and billboards if you want your logo out on the streets. Besides that, we have Search Engines, Canpages, Goldbook, YellowPages and local community publications. I'm sure I'm missing other mediums but you get the point. Please do something about it. Call the company and complain or call your town's bylaw. Let's keep the lawn signs on lawns where the work was performed. That way we can see the work the advertising company did and the homeowner can choose when to dispose of the ad. Most importantly, we can keep the town beautiful and free of plastic garbage signs. This is a call to action by anyone in the community that cares.
We have just been informed by our supplier that CertainTeed's Landmark shingle now has a LIFETIME warranty (50yrs) at no additional cost. Yes folks, they are that good!
I can't believe with all the agencies out there to protect the consumer and with programs like Mike Holmes' that people still opt for the cash jobs, awarding them to... a guy with a ladder! He has no name, very likely no registered company, no truck lettering (proabably because the name changes frequently), and basically no proof of his existence. If he has no company identity today, he will not have one tomorrow. It is a vanishing act. Please, please, please people, smarten up! With the GM layoffs (2yrs ago now?), I would think that close to a thousand people suddenly became expert roofers. The economy has picked up somewhat but I suspect that there are some of us still out there trying to earn a living as an imposter. Dissatisfaction guaranteed! In my buyer beware blog I mentioned a call I received from someone who has no trace of the company or persons that left behind a rather expensive repair job. The homeowner thought he needed eaves troughs so he paid for that and then he paid some more. And he still may be paying today. I would hope that he addressed the problem before new ones had opportunity to arise (such as rotted fascia boards). I really can't stress enough how easy it is to take the extra step and ask all the relevant questions. Tips to prevent fraud are listed on the BBB website. Remember: every good salesperson offers a warranty but when their phone number changes and they have no registered company, it amounts to nothing. Be smart with your roof. It protects everything inside your home.
Owner, President of Durham Region Roofing Ltd. I, myself, have been roofing for five years. I learned everything from my partner, who has been in the industry for over fifteen years. Although my partner is the main decision maker in the field, I have made sure that I maintain extensive knowledge of the roofing industry because I realize that, as a woman, I must prove myself to be as good or better than my male counterparts and because as an owner, it is my business to know my field. My major contribution is my commitment to excellent customer service and ethical business practices, although my partner shares this view with me as well.